Tour Schedule

• Start your day with convenient pick-ups from Canmore and Harvie Heights.
• Continue with guest pick-ups in Banff before heading deeper into the Rockies.
• Arrive at Moraine Lake before sunrise and enjoy up to 2 hours of peaceful free time to explore, photograph, or just take in the views.
• Travel to Lake Louise via a scenic mountain road.
• Spend up to 2 hours at Lake Louise—relax by the lake, grab a warm drink, or enjoy a quiet walk along the shore.
• Depart from Lake Louise and begin the return journey.
• On the way back, enjoy a bonus scenic stop handpicked by your local guide—an extra hidden gem to round out the experience.
• Drop-offs in Banff.
• Final drop-offs in Canmore and Harvie Heights.

Pickup locations in Canmore, Harvie Heights, Banff, and Lake Louise

Drop off locations in Canmore, Harvie Heights, Banff, and Lake Louise

• 🧥 Dress in cozy layers—you never know how the mountain weather might shift during the day!
• 🧢 Don’t forget your hat, sunnies, and some sunscreen to protect yourself from the sun.
• 🥤 Bring a refillable water bottle and some snacks to keep your energy up while exploring.
• 🌦 Mountain weather can change fast—be ready for a little bit of everything.
• 🔍 Before heading out, check the latest weather update through the link we sent in your confirmation email.

• 🚐 Relax and ride in style with our brand-new, comfy luxury shuttles.
• 🏨 We pick you up right from your doorstep in Banff, Canmore, Harvie Heights, or Lake Louise—no need to meet us halfway!
• 🏔️ Local guides who know their stuff—get insider tips on the best hikes, views, and photo spots.
• 🥤 Stay refreshed with a bottled water!
• 🔋 Charge up on the go with in-van phone chargers available during your ride.
• 🏞️ Hassle-free access to Moraine Lake included—no extra fees, no stress.

• ❌ Food, drinks, or snacks are not included—feel free to bring your own!
• ❌ Canoe rentals are available at the lake but not part of this package.
• ❌ Guided hikes are not provided—this is a self-paced adventure.
• ❌ Tips for your guide or driver are always appreciated but completely optional.
• ❌ Any personal purchases or souvenirs are at your own expense.
• ❌ Hiking gear or equipment isn’t included, so please come prepared if you plan to hit the trails.

No need to meet us somewhere—we’ll come to you! Your check-in will be done right at your hotel pick-up.

Please be ready and waiting 5 to 10 minutes before your scheduled time so we can stay on track.

We'll send you a confirmation message the night before with your exact pick-up time and location.

Exploring Moraine Lake and Lake Louise with Tanan

Can I drive to Moraine Lake?

Personal vehicles are not permitted on the road to Moraine Lake. Access is exclusively via **shuttle services** or organized tours.

Is Tanan a shuttle or a tour?

Tanan provides shuttle services. This means we offer reliable transportation, picking you up and dropping you off at your designated location in either Canmore or Banff. Our focus is on getting you to and from Moraine Lake and Lake Louise efficiently, allowing you to enjoy your time at these stunning locations.

It's important to note that **our service is a shuttle, not a guided tour.** While our friendly driver will ensure a smooth journey, they do not provide historical commentary or stay with you at the lakes. Shuttles are ideal if you prefer independent exploration and simply need transportation to and from the lakes.

Is sunrise or sunset better for visiting?

Both sunrise and sunset at Moraine Lake offer incredible scenery and memorable experiences. Any time you choose to visit is sure to be breathtaking. Many find sunrise offers more vibrant photos, while sunset tends to have fewer crowds.

How can I get to Moraine Lake?

The most convenient way to reach Moraine Lake is by utilizing **shuttle services**. Our shuttles provide direct transportation to the lake and will pick you up at a pre-arranged time.

Other transportation options include:

• Hiking (approximately 28km round trip)
• Biking (traditional or e-bike)
• Parks Canada Shuttles
• Roam Public Transit

Can I see Moraine Lake and Lake Louise in one day?

Yes, absolutely! Our shuttle services are designed to allow you to experience both Moraine Lake and Lake Louise on the same trip. Enjoy ample time at each of these iconic destinations.

How long are the shuttles?

Our Sunrise Shuttle runs for 7 hours from Canmore or 6 hours from Banff, with approximately 4 hours total spent at Moraine Lake and Lake Louise.

Our Sunset Shuttle runs for 6 hours from Canmore and 5 hours from Banff, including around 1.5 hours at Moraine Lake and 1 hour at Lake Louise, followed by a scenic wildlife drive back.

What should I wear?

Mountain weather can be unpredictable, often experiencing all four seasons in a single day. We highly recommend dressing in **layers!** Sweaters, jackets, hats, and gloves will help you stay comfortable. Feel free to pack extra layers or shorts in a backpack, which you can store in the shuttle. We will also have blankets available to help keep you warm.

What should I bring?

We suggest bringing your camera to capture the stunning views, a reusable water bottle, and some light snacks to keep you energized. We will provide water to refill your bottles during the journey.

Please note: Our Sunset Shuttle often coincides with dinner-time. We recommend eating before the shuttle departs or bringing more substantial snacks to enjoy along the way.

Do you offer snacks on the shuttle? Are there any allergy-friendly options?

We offer complimentary bottled water and chips.

Can I eat at the lakes?

Given that we often travel during less busy times, there's a possibility that cafes at the lakes may be closed. However, we will provide light snacks on every shuttle for your convenience.

• Sunrise Shuttle: At Moraine Lake, food service is typically not available. At Lake Louise, there will likely be access to a cafe within the hotel.
• Sunset Shuttle: There's a chance the cafe at Moraine Lake will be open. If your shuttle crosses over dinner, we strongly recommend eating beforehand or bringing a larger snack with you.

Do I need to be an avid hiker?

Not at all! While there's a popular 15-minute hike offering one of the best views of Moraine Lake, there are plenty of easily accessible viewpoints for everyone. Lake Louise also offers numerous convenient viewpoints. You'll have plenty of options to enjoy the scenery without strenuous hiking.

Can my kids come?

We do not provide child safety seats. Children under 40 lbs or under 6 years of age cannot join our shuttles. Children aged 7-12 who can safely ride with a regular seatbelt are welcome. Exceptions may be made for private bookings if you can provide your own child seat – please contact us before booking to discuss.

Can I bring my pet?

While we adore animals, pets are not currently permitted on our shuttles. Please stay tuned for potential future dog-friendly days!

*Exceptions are made for certified service dogs – please contact us if you need to bring a service dog with you.

Do you only visit Moraine Lake and Lake Louise?

Our small group shuttle services are focused on providing access to Moraine Lake and Lake Louise during less crowded times. If you're interested in exploring other areas, we'd be happy to discuss a custom itinerary for a private shuttle booking.

For more details, please refer to our terms and conditions.

What is your cancellation policy?

If minimum group numbers are not met, we will contact you 48 hours in advance to reschedule or issue a refund.

✘ No-shows or missed pick-ups are non-refundable

✔ Rescheduling may be allowed with 7+ days' notice (subject to availability and approval)

As a new company with small tour capacity, we require at least 48 hours notice for any changes regarding tour date. We do not offer cancellation, but if you give us a call or e-mail, we would be happy to discuss options.